Nucleus Research reviews Oracle Sales Cloud Release 9 which was announced at Oracle OpenWorld on September 30, 2014. In addition to industry-specific solutions for communications, high technology, industrial manufacturing, consumer goods, and financial services, Nucleus highlights the following as notable advances:
- Enhanced sales rep productivity with task-based smart-phone apps that enable sales reps to update their opportunities on the go with minimum data entry.
- Support for partner relationship management enabling the partner sales staff to qualify leads and register opportunities with a partner portal from mobile devices.
- New data capabilities. Integrated customer management imports company and contact information from Dun and Bradstreet, while Oracle Sales Cloud’s data quality engine identifies duplicates in real time.
- Templates to drive standardizations of contracts to accelerate the contract development process while supporting compliance.
- Oracle Voice, Oracle Call Report, and Oracle Mobilytics for improved forecast accuracy and to drive better capture and visualization of data for decision making and sales management.
Highlights
- “Nucleus sees the extension of the mobile and data management capabilities as further steps Oracle is taking toward embracing the Dark Cockpit design principles of simplification, focus, automation, and coaching.”
- “Oracle Sales Cloud R9 sweet spots are companies who have complex territories, multiple product lines, and a diverse workforce…”
- “Release 9 provides further differentiation for Oracle with industry solutions…”
Read Nucleus full report here