|
In case you missed our webcast "Delivering Next-Gen Digital Experiences" last week, we had a great turnout and wanted to provide a Q&A summary for those questions that were asked.
Q. How do I download the slide presentation?
The slides are available by clicking on the folder icon at the bottom of the console.
Q. This covers a lot of different systems and processes, how can you help me understand where it all lives in my organization?
Great question, we actually have an Assessment that will cover later in the presentation.
Q. Does Oracle offer an integrated tool, or does one need to purchase each separate tool (i.e. Eloqua, RightNow, etc.)?
The answer is "it depends" -- on your starting point and end-goals. Elements of the DX strategy are embodied in specific products, but the larger story is more of a "solution" which takes specific elements of the products mentioned. The Assessment will help determine the components.
The answer is "it depends" -- on your starting point and end-goals. Elements of the DX strategy are embodied in specific products, but the larger story is more of a "solution" which takes specific elements of the products mentioned. The Assessment will help determine the components.
Q. Can you please provide some examples wherever possible?
This white paper outlines some specific customers referenced with some of their results.
Q. Does Eloqua provide an integrated solution? Or would we need to purchase multiple tools to build this (i.e. Eloqua, RightNow), etc.?
The complete Digital Experience will include other elements beyond Eloqua depending on your specific needs. But the Marketing Cloud is a key element.
Q. What does the "assessment" cost?
There is no charge from Oracle, but there is time that has to be invested.
Please be sure to view the on demand version of the webcast in case you missed it, and check out the corresponding white paper "Delivering Next-Generation Digital Experiences!"