Educational institutions have a dynamic ecosystem with students, teachers and operational administration requiring significant IT and helpdesk resource investment. Victoria University in Melbourne, Australia embarked on an identity management project to automate and streamline access and authorization to the University’s systems for over 55,000 students and 3000 staff.
Check out the following video to see how the University simplified sign-on process for the students, empowered them with self service and, in the process, eliminated helpdesk overhead.