"Depending on the industry, organization and type of business process and its actors, a process can be iron clad and straightforward to capture in a BPMN definition. However, in many environments, the business process - or part of the process - is not fixed. Which steps are to be executed and in which order: it depends on the situation. Typically a an experienced professional makes the call as to how to proceed through the process - using predefined process activities and sub-process. This type of business process is indicated with the term 'case management'. The role of BPM and the BPM engine is somewhat different because in this approach each process instance can be in part a predefined flow and in part a sequence of activities determined by a knowledge worker or even by (real time decisions based on actions from) consumers. The support for Adaptive Case Management that Oracle has added to Oracle BPM Suite in this latest release means a breakthrough in the support for (partially) unstructured business processes. AMIS is very keen on using this feature for a wide range of organizations structuring, streamlining and optimizing their business processes."
"The BPM Process Composer brings business users and analysts closer together with designers and developers of BPM processes. The browser based user interface of Process Composer shows the same information that the technical specialists work on. With the latest release of Oracle BPM 11g, the Process Composer allows users to simulate a business process - even before it has been fully implemented - in order to find bottlenecks and discover optimization opportunities. Improvements to the process - documentation, annotations as well as real process enhancements - can be made through the Process Composer. Two new features are especially interesting to AMIS and our customers: The new Process Player option allows users to validate, test and playback the business process in an easy way within the composer. Note that all process activities need not have been implemented yet to already play the process, ensuring that its design meets the business and customer needs. The new WebForms option in Process Composer allows the creation of simple and effective user interfaces for human tasks in the business process that do not require rich and complex pages leveraging data from backend data sources. This feature will facilitate the rapid prototyping of business processes including human-process interactions for example for quick decisions." Lucas Jellema, Amis
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