Short Film: Retiring in the Spirit of Alaska– Alaska Department of Retirement and Benefits:
Webcast: Adaptive Case Management – Delivering Right Customer Experience
Customers
today demand an experience that is both contextual and personalized.
They do not want to be forced to follow a one-size-fits-all process and
instead expect processes to adapt to their needs. This video, hosted by
Integration Developer News at BPM-CON, describes the challenges that
rigid or structured processes present, introduces Adaptive Case
Management (ACM) to address those challenges, and describes how Oracle
BPM Adaptive Case Management empowers knowledge workers to progress
through unstructured and unpredictable processes to meet the needs of
the current situation, or case. The webcast recording is hosted on You Tube.
Content and Collateral
- Whitepaper: Avio Consulting BPM Product Analysis: A Comparison of IBM BPM and Oracle BPM
- Whitepaper:Increasing the Quality, Efficiency and Accountability of Care
- Solution Brief :Managing Unpredictability using BPM for Adaptive Case Management
- Solution Brief: Business Driven Process Optimization
References: BPM Suite Customers in Action
- Snapshot:Japan Petroleum Exploration Saves Operating Costs with Automated Business Processes that Improve Data Accuracy
- Snapshot:Hong
Kong Housing Society Shortens Expenditure-Approval Time by 30% and
Strengthens Governance Control Through Automated Business Processes
Blog Series
Upcoming Events
- For BPM Events go to link
Resource Kits
- BPMResource Kit
- Financial Services: BPM in Financial Services
- Public Sector:Transforming Public Sector with Process Excellence
- Horizontal Solutions:Horizontal Process Accelerators
For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.
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