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Mobile Integration Leveraging Oracle SOA Suite - Customer Webcast

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Please join us Thursday September 5th at 10:00 AM PT (register here) to hear Oracle SOA Suite customer Agilent Technologies share how they leveraged their existing Oracle SOA Suite integration platform for rapid mobile enablement.  Our featured speaker is Rajesh Gathwala, Enterprise Architect at Agilent Technologies.  Rajesh manages the Enterprise Mobile Strategic Initiative and his areas of expertise include Cloud, ERP, CRM, SOA, Mobile and more.  Rajesh will share key aspects of Agilent's Mobile Strategic Initiative in rolling out 6 mobile apps and increasing employee productivity while leveraging their existing enterprise foundation.  Instead of attempting to incorporate too many disparate toolsets, Agilent has successfully consolidated their integration into a unified service integration strategy.  Here are a couple of mobile screenshots Rajesh discusses:

Mobile screenshotMobile screenshotAdditional topics include an overview of the architecture, a discussion of the message flow for mobile app services (copied below) as well as the all important lessons learned so you can hit the ground running on your upcoming mobile service enablement projects. 


To register for the webinar or watch the replay, click here

Agilent Message Flow


Getting Started with Social Customer Service

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Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum

In my last blog I talked about the value of using social channels to support your customer service efforts.  Here I’ll talk about understanding the most relevant social media tools and how to handle queries and issues.

The first step is recognizing the types of social media that are most valuable for your organization. This can be overwhelming since social tools include photo, video or music sharing apps, comments and ratings on retail sites, blogs and messaging services. However, three mediums prevail as the most relevant for social customer service today:

  • Facebook is probably the most valuable. Usage is high and many businesses have already set up Pages for marketing purposes. Customers can ask questions to peers as well as send questions and feedback to businesses via wall posts or private messages.

  • Twitter, like Facebook, offers a simple platform for customers to vent about issues or reach out directly to a brand. The majority of comments are public because direct messages are only allowed if the two parties are ‘following’ one another. Twitter is an ideal forum for complaints and quick questions. Posts must short (less than 140 characters) and information flow is very fast.

  • Forums are also useful for customer service. Enterprise-managed forums require customers to be authenticated before posting, and organizations can then match users with exiting customer records. Information on these sites relates specifically to products or brands and queries are often answered by peers rather than the organization itself. Enterprises can link to this crowd sourced knowledge from within Twitter and Facebook to provide a more detailed explanation of a resolution.

The technology stack

Social media monitoring is the starting point for any organization. And while this has typically been implemented by marketing, customer service teams also need to be aware of posts and interactions in order to determine when to reach out and offer support. As the number of social interactions increases, it is important to automatically pull relevant social posts into the contact center using one of the many social monitoring platforms.

In addition to monitoring, enterprises looking to implement social customer service solutions require tools that will help them to route and manage interactions as they do voice and email. As more customers turn to social for support, customer service organizations will need better technology to help them handle and manage large numbers of Tweets, Facebook posts, reviews and comments. As shown in the graphic below, the stepped process for managing social interactions consists of:

  1. Categorize: Enterprises need to extract relevant and actionable messages from among personal tweets and noise. They should set rules in order to group interactions into categories which could include: product, website, technical or billing.

  2. Route and queue: Based on the categorization groups, interactions can then be sent to the most suitable agent to handle the response.

  3. Answer: Enterprises should train agents with the types of response they believe to be most relevant for common queries, creating guidelines that help agents to respond appropriately.

  4. Escalate: In some instances social interactions will need to be completed in another channel, particularly where private details or booking information needs to be disclosed.

  5. Store and manage: Similarly to queries across alternate channels, social interactions should be recorded and where possible tied to a customer record.

  6. Analyze: Post interaction analysis is just as important for social media as with other channels. By using text analytics and natural language understanding enterprises can pinpoint trends to find common issues based on historical social communications and prevent issues before they escalate.

Finally, social media should not be seen as a siloed channel. Language can be more colloquial, the customer user base may have a slightly different profile and the queries may be simpler but this doesn’t mean social should be neglected from your customer service strategy. Interactions need to be pulled into the agent desktop and handled in a timely manner alongside traditional communications. Customer issues should be resolved with minimal effort from the customer, and agents equipped to answer a question in social or provide an option to speak with a customer in another channel.

You can follow me on twitter @diteb.

Experience User Experience! Oracle Applications UX Expo at OOW

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Thinking about attending OOW13?

Let the Oracle Applications UX Expo help you make the right decision. Be among the first to see Oracle’s latest forays into simplicity, mobility, and extensibility. You’ll get a sneak peek at Oracle’s future user experience concepts, and you’ll have a chance to talk to the people who are building them. If you like the idea of getting your hands on new designs and prototypes before they launch (we sure do), this’ll be your kind of thing.

Join us at the Marriott Marquis first floor Chill Zone and Bin 55 (4th and Mission – 1 block from the Moscone Center) on Monday, Sep. 23, 1:30pm–4:30pm.

We know there’s tons to see at Oracle OpenWorld, so we’ve turned this expo into an open house. It’ll be a prime networking opportunity for partners, influencers and the Oracle UX team. Come whenever you have a break between sessions. Enjoy refreshments and appetizers, and be ready to see user-experience innovations you won’t see anywhere else!

IMPORTANT! Your company must have a signed confidentiality agreement in place before you attend. When you register, please indicate your agreement status. Oracle will verify beforehand to speed your entry to the expo.

To register, click here!

Catch you at the expo,

Your OPN Experience-Makers

Chock Full of Fusion Middleware Customers at Oracle OpenWorld

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Long timers at Oracle OpenWorld know that the conference is a great opportunity to hear from not just the Oracle executives and technology experts but more importantly from their peers in customer organizations. While at Oracle OpenWorld, don’t miss the chance to hear first-hand from customers on their current implementations and future plans, lessons learned and the tricky gotchas. If middleware and Oracle AppAdvantage are top of mind for you, we highly recommend you bookmark the links to:

As we gear to hear recent customer success stories, wanted to share with you a recently released video with Engineers Australia as they discuss the business value of Oracle AppAdvantage and the benefits derived.

Have a similar story? Do share.

Oracle Data Miner (Extension of SQL Developer 4.0) Integrate Oracle R Enterprise Mining Algorithms into workflow using the SQL Query node

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I posted a new white paper authored by Denny Wong, Principal Member of Technical Staff, User Interfaces and Components, Oracle Data Mining Technologies.  You can access the white paper here and the companion files here.  Here is an excerpt:

Oracle Data Miner (Extension of SQL Developer 4.0) 

Integrate Oracle R Enterprise Mining Algorithms into workflow using the SQL Query node

Oracle R Enterprise (ORE), a component of the Oracle Advanced Analytics Option, makes the open source R statistical programming language and environment ready for the enterprise and big data. Designed for problems involving large amounts of data, Oracle R Enterprise integrates R with the Oracle Database. R users can develop, refine and deploy R scripts that leverage the parallelism and scalability of the database to perform predictive analytics and data analysis.

Oracle Data Miner (ODMr) offers a comprehensive set of in-database algorithms for performing a variety of mining tasks, such as classification, regression, anomaly detection, feature extraction, clustering, and market basket analysis. One of the important capabilities of the new SQL Query node in Data Miner 4.0 is a simplified interface for integrating R scripts registered with the database. This provides the support necessary for R Developers to provide useful mining scripts for use by data analysts. This synergy provides many additional benefits as noted below.

·R developers can further extend ODMr mining capabilities by incorporating the extensive R mining algorithms from the open source CRAN packages or leveraging any user developed custom R algorithms via SQL interfaces provided by ORE.

·Since this SQL Query node can be part of a workflow process, R scripts can leverage functionalities provided by other workflow nodes which can simplify the overall effort of integrating R capabilities within the database.

· R mining capabilities can be included in the workflow deployment scripts produced by the new sql script generation feature. So the ability of deploy R functionality within the context of an Data Miner workflow is easily accomplished.

·Data and processing are secured and controlled by the Oracle Database. This alleviates a lot of risk that are incurred by other providers, when users have to export data out of the database in order to perform advanced analytics.

Oracle Advanced Analytics saves analysts, developers, database administrators and management the headache of trying to integrate R and database analytics. Instead, users can quickly gain the benefit of new R analytics and spend their time and effort on developing business solutions instead of building homegrown analytical platforms.

This paper should be very useful to R developers wishing to better understand how to leverage imbedding R Scripts for use by Data Analysts.  Analysts will also find the paper useful to see how R features can be surfaced for their use in Data Miner. The specific use case covered demonstrates how to use the SQL Query node to integrate R glm and rpart regression model build, test, and score operations into the workflow along with nodes that perform data preparation and residual plot graphing. However, the integration process described here can easily be adapted to integrate other R operations like statistical data analysis and advanced graphing to expand ODMr functionalities.

Oracle delivering value to the Startup while embracing the Enterprise

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At the recent NoSQL Now! conference in San Jose, Andy Mendelsohn, SVP Database Server Technology at Oracle delivered a double punch announcement of both the world’s first Engineered System for NoSQL and a move to the open source business model of per server annual support subscription.

These two options highlight the drive by Oracle to provide value to the developers of both the high end Enterprise and Startup customers alike. Surprisingly, both of these announcements reveal low Total Cost of Ownership solutions for both ends of the business spectrum. Startups who are just getting started with their business and controlling costs using open source packages, renting their infrastructure in the cloud and Enterprise companies who are controlling expenses while building out substantial Big Data clusters to leverage well understood reserves of corporate data.

The value delivered by offering an open source subscription support model is well understood. It is the same business model used with Oracle’s MySQL, 10Gen’s MongoDB and DataStax’s Cassandra among others. The Oracle NoSQL Database Community Edition is an open source, fully functional, horizontally scalable key-value store database lacking only in the integrations with higher end solutions such as Oracle Event Processing, Oracle Coherence, Oracle Enterprise Manager. Those higher end solution integrations are available in the Enterprise Edition. While open community developer forums like StackOverflow and the Oracle NoSQL Database forums can be used to get great answers to technical questions, the annual subscription support is well suited for production environments and can be purchased online at the Oracle Store. The subscription support offers the same commercial grade response as that found with the Oracle relational database and comes at a cost of only $2000 per server, beating the average industry per server price of other commercial NoSQL support offerings.

The value delivered by the Oracle Big Data Appliance is less opaque. Often people have been noted as asserting that Engineered Systems are necessarily expensive. However, as a manufacturer of high end servers, Oracle achieves certain economies of scale that make its Big Data Appliance (BDA) offering highly competitive compared with Do-it-Yourself clusters. Here is a great analysis of the Total Cost of Ownership when building out one of these solutions, highlighting the BDA’s cost competitiveness.

So what does a NoSQL Engineered System look like? NoSQL is an expandable database server that allows always-on online expansion with the growth of demand for its managed data in a horizontal manner. Similarly, the Big Data Appliance Engineered System is an expandable hardware infrastructure that can grow with the demand for your business.

The BDA comes in 6 server chunks called Rack’s where each server in the Rack is composed of 2 x Eight-Core Intel ® Xeon ® E5-2660 Processors (2.2 GHz) with 64GB on onboard RAM expandable to 512GB. On the storage side, each server offers 12 x 3TB 7,200 RPM High Capacity SAS Disks, providing a total of 72 disks in a single Rack. When it comes to NoSQL Database architecture, the bountiful disk design is ideal to provide a wide partition space for maximum write throughput, leveraging parallelization of writes with highly available read replicas. In some respects, the secret sauce is that these servers are held together with an Infiniband backbone offering a sustained 40Gb/sec bandwidth. At those speeds, the “eventual” in eventually consistent might as well be called instantaneous, allowing the deployment of memory replicated operations with extreme high reliability and consistency. A Rack can be expanded by adding more Rack’s without the need to add additional network switches, just stand another Rack up and connect it together and then the hardware becomes available for database expansion.

command

It is worth noting that Big Data often involves many technologies in the delivery of a solution. So, while it is possible to configure a fully dedicated NoSQL Database BDA, it is also possible to configure the Rack in 3 server allocations to the NoSQL Database and allocate remaining hardware to Hadoop ( BDA is pre-packaged with Cloudera’s distribution fully licensed thru Oracle ) and other software solutions such as Oracle R for advanced analytics. A complete description of the BDA can be found in the product data sheet.

Online Learning & Higher Education: Made for each other !?!?

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A lot of education industry today is focussed & devoted to the topics of online learning, MOOC’s, Coursera, Udacity, edX, etc., and some might think that the education equivalent of the cure for cancer had been discovered. There are certainly doubts to people who feel that this could damage something very vital to teaching and learning - the core of higher education; the classroom experience and direct interaction with students. But for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same.

Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning catalysts. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher).

But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough?

The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education - indicating one of the may inflection points this industry is facing. Infact, ever since I took my current role in Oracle, as an industry lead, I critically feel that automation and online learning are two vehicles that need to be adopted by higher education fraternity sooner or later; infact sooner the better. 

I recently came across an article [1] where one Prof. Mitchell Duneier became a conscientious objector to MOOC as he was worred that his massive open online courses (MOOCs) might lead to legislators cut state-university funds/budgets; and hence he pulled out of the environment.

What does this relate to? Does it point to potential sustainability issues for the companies that champion MOOCs and the institutions that hope to rely on them. What happens when instructors decide to stop teaching their MOOCs, either because of ideological concerns or simply because offering a class to the whole world takes so much work? There are so many questions that are raised, and so many answers that each one of them may carry.

Atleast for now, we must acknowledge that MOOCs and other online teaching methodologies have not 'fully' come of age, and that the adoption still need to be tested in multiple ways.

[1] The Chronicles of Higher Education "A Star MOOC Professor Defects—at Least for Now", dated Sep 3,2013
[2] The Executive Blog "Cole Clark, VP Education Industry"

Innovations in the New PeopleSoft release

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With PeopleSoft 9.2 you can take advantage of the latest capabilities in the PeopleSoft Interaction Hub. You can use the Interaction Hub as the gateway for all your PeopleSoft applications and beyond. This makes unifying PeopleSoft application content easy with common security and provisioning, branding, global search, and seamless unified navigation across your enterprise.

In addition you can facilitate enterprise collaboration with Workspaces, wikis, blogs, and discussions. The solution is highly configurable and provides everything from company wide branding down to role based personalization options. With unified navigation users have access to all their self service needs across HCM, Finance, Procurement, Supply Chain, and CRM with just one click. The new global search capability provides a simple yet powerful tool for users to find and act on information regardless of which PeopleSoft product or database instance the information happens to reside.   From the same home page, users can search and act on a variety of  tasks such as job openings, employee data, performance reviews, life event changes, purchase orders, invoices, expenses and more.

A restricted use license of the PeopleSoft Interaction Hub is available to all PeopleSoft application customers free of charge. For more details on the PeopleSoft Interaction Hub check out YouTube Video Feature Overview here and ongoing updates in our PeopleSoft Technology Blog link to the right of this posting.


JDeveloper 11g R2 and 12c: How-to "virtually" press a button on page load

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A frequent asked question is about how to press a command button upon load of a page or view. If you are on JDeveloper 11g R2 or JDeveloper 12c, then the solution to this programming challenge is the use of JavaServer Faces (JSF) 2 system events (If you are on JDeveloper 11g R1 then you are on JSF 1.2 and this JSF functionality doesn't exist).

System events are phase listeners that you  associate with a component instead of a view or page as a whole. In the use case mentioned above, the system event would be added to the command button you want to pres on initial page load, e.g.

<af:commandButton text="Press on Page Load" id="cb1"       actionListener="#{viewScope.OnLoadHandler.onButtonPressed}"       partialSubmit="true">   <f:event listener="#{viewScope.OnLoadHandler.pressButton}" type="postAddToView"/></af:commandButton> 

 As you can see the f:event tag is added as a child tag to the af:commandButton (You find the event tag in the JDeveloper component palette under JSF -> Core) pointing to a listener defined in a managed bean that listens for the "postAddToView" phase. The managed bean is configured in viewScope to ensure the button in the use case is only "virtually pressed" once and not upon PPR of the button area. Using a managed bean in view scope, a flag can be kept that determines whether or not the button has been invoked already.

The event handler uses JavaScript to "virtually press" the button after the page or view is loaded:

...

boolean initialPageLoad = false;

...

public void pressButton(ComponentSystemEvent componentSystemEvent) {
 //only execute button once and not on PPR is used
 if (initialPageLoad == false) {
  //get access to the command button to execute "click"  RichCommandButton rc = (RichCommandButton)componentSystemEvent.getComponent();  String clientId = rc.getClientId();

  //compose the JavaSCript to invvoke from the server. The button client ID allows 
  //us to locate the button even if it is saved in a naming container (e.g. a region) 
  //so the absolute component access will do
 String javaScript = "var button = AdfPage.PAGE.findComponentByAbsoluteId('"+clientId+"');                      AdfActionEvent.queue(button,true)";      //invoke the JS  FacesContext facesContext = FacesContext.getCurrentInstance();  ExtendedRenderKitService service = Service.getRenderKitService(facesContext, 
                                              ExtendedRenderKitService.class);  service.addScript(facesContext, javaScript);  //change flag     initialPageLoad = true;
 }
}

 This way, whatever is configured for the command button press is executed upon page / view load.

A valid question is: "why don't you execute the Java method associated with a command button directly instead of  using JavaScript?" The answer to this is that using JavaScript, associated behavior tags (e.g. for printable behavior or to show a popup) are executed too as it "mimic" a user behavior.

Of course, if there is no client side behavior associated with a command button, its better to not use JavaScript but call the Java method associated with the button directly.

 Frank




Next Generation Service Integration Platform: Oracle SOA Suite on Oracle Exalogic Elastic Cloud and Oracle Exadata Database Machine

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This paper gives an overview of:

  • Modern service integration platforms and SOA
  • The challenges in the current era of cloud, mobile, Big Data and Fast Data and
  • How Exalogic, Exadata and related Oracle products provide the best platform to solve these challenges

Download the paper here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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PARTNER WEBCAST: INNOVATIONS IN APPLICATIONS, TECHNOLOGY & HARDWARE PROGRAM

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I want to make you aware of the next partner webcast out of the program "Innovations in Applications, Technology & Hardware"

On September 16th, 2013 at 04:00 pm CET (03:00 PM GMT) we covering "Innovations in Technology & Hardware". You can choose out of three different breakout sessions.

More information, registration and access to previous recordings can be found on Innovations in Applications, Technology & Hardware.

ADF & ADF Mobile Bootcamps in Germany, UK, Denmark, Finland, Norway, Sweden, Netherland, Portugal

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ADF & ADF Mobile Bootcamps in Germany, UK, Denmark, Finland, Norway, Sweden, Netherland, Portugal

You want to learn more about innovative features ADF and ADF mobile? You want to get answers how to build modern & mobile applications? Join our 2 days ADF & ADF mobile hands-on Bootcamp.

Germany

10-11 September 2013

Oracle Düsseldorf

UK

18-19 September 2013

Oracle Reading

Denmark

25-26 September 2013

Oracle Ballerup

Finland

08-09 October 2013

Oracle Espoo

Norway

01-02 October 2013

Oracle Oslo

Sweden

06-07 November 2013

Oracle Kista

Netherland

18-19 November 2013

Oracle Utrecht

Portugal

26-27 November 2013

Oracle Lisabon

Details Training

  • Audience: Developers, Project Managers, Architects & ADF beginners
  • Trainer: Mireille Duroussaud
  • Language: English
  • Cost: Free of charge, cancelation fee 50€ or no-show fee 2.000€

Note: Bootcamp is limited to 20 persons on first come first serve basis.

Preparation:  Attend the free online training ADF 11g Presales Specialist.

Follow-up  Pass the free online assessment ADF 11g Presales Specialist.

Highlights of the Workshop

  • Oracle Fusion Middleware Development Platform
  • Developing Reusable Business Service
  • Developing Rich Web User Interface and Portals
  • Developing Mobile Apps for iOS and Android with Oracle ADF Mobile

For details and registration please visit our registration page.


WebLogic Partner Community

For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center.

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New Exadata and Exalogic Public References

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Find in this post a collection of the latest public customer stories, videos and press releases on Exadata and Exalogic customer cases:CESS 

CUSTOMER SUCCESS STORIES & SPOTLIGHTS

Fonecta (Finland) Exadata

Published: August 22, 2013

AMX Argentina (Claro) (Argentina) Exadata, Diagnostics Pack
Spanish version
Published: August 21, 2013

Banca Transylvania (Romania) Exadata, Exalogic, Flexcube, Active Data Guard, Financials Accounting Hub, ACS
Published: August 21, 2013

Zagrebabacka Banka - now published in Croatian (Croatia) Exadata, Exalytics, TimesTen, BI Foundation Suite, Essbase Plus
Published: August 16, 2013

Ingersoll Rand (US) Exadata, Exalogic, EBS
Published: August 12, 2013

Unicoop Firenze (Italy) Exadata

Published: August 7, 2013

Unicoop Firenze (Italy) Exadata, OBIEE, Spacial and Graph
Published: August 7, 2013

VIDEO

University of Melbourne (Australia) Exadata, Exalogic, EBS
Optimized Engineered Systems Supports Faster Time to Market

University of Melbourne (Australia) Exadata, Exalogic, Oracle Exalogic, Enterprise Content Management, WebCenter, WebCenter Suite Plus
University of Melbourne Runs WebCenter Student Portal on Exalogic

University of Melbourne (Australia) Exalogic, Exadata, EBS, Middleware, SOA, Identity Management, BI, BI / EPM, WebCenter
University of Melbourne Deploys E-Business Suite on Exalogic
All Published:  August 5, 2013

All customer reference collateral can be found on Oracle.com/customers. Search by content type, product, industry, region, and even keywords.

Se acerca el mayor evento del sector tecnológico

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El Oracle Open World (#OOW2013) tendrá lugar del 21 al 26 de Septiembre en San Francisco.

En él podremos descubrir las últimas tendencias del sector. A través demos, laboratorios prácticos, casos de clientes, workshops y las sesiones con nuestros mayores expertos podremos conocer las novedades en temas como Mobilidad o Cloud, enfocadas a aplicaciones o a otras áreas tecnológicas.

¿Qué puedo descubrir en el OOW2013?

Cloud: Oracle proporciona la oferta de Cloud más amplia ycompletadisponible en la actualidad, incluyendo la completa cartera deproductos en lanube privada, servicios de nube públicade nivel empresarialy servicios de gestión en la nubegalardonados.ConOracleCloud Solutions, usted puede elegir entre una ampliagama demodelos de implementacióny los nivelesde servicio- descubra más en el Oracle Open World 2013

CX: Podrás escuchar la visión de Oracle sobre CX y cómo abordamos las principales tendencias en Customer Experience. Además encontrarás:

·Una zona dedicada a CX/CRM

  • Más de 140 sesión de CX que abordan temas como la estrategia y diseño, Marketing, Ventas, Commerce, Servicio o Redes Sociales
  • 15 Customer Journey Mapping Workshops (qué es?)
  • Exposión de la Experiencia CX….

HCM: Este año podrás profundizar tanto como te sea necesario en todos los aspectosde la tecnología deHCM. Descubra cómo puedes sacar el máximo provecho de sus inversiones actuales y asegúrate de que estás preparado para el movimiento inevitable a la nube.

En este video podrás conocer el programa para Directores que llevamos a cabo desde Iberia y al que te invitamos a participar:


Si quieres estar a la última en tecnología no puedes faltar a esta cita ya que con una audiencia de 50.000 asistentes de 123 paises diferentes, además del millón de asistentes en modo online, en el 2012, el Oracle Open World se consagra como el evento más esperado del año en el sector tecnológico.

Si participaste el año pasado te animamos a que compartas tu experiencia

Oracle OpenWorld 13: Learning from the success of others

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September is upon us and that can only mean one thing - OpenWorld is just around the corner!  One of the best things about the show for WebCenter customers is the chance to learn from other customers about what worked, what did not and how to get the most value from your information and the infrastructure that supports it all.

All of us want to help our organizations save money and be more efficient.  Logitech is one company that will be speaking this year about how they did just that using WebCenter Imaging and related technologies. Logitech is a global provider of personal computer accessories. Their Accounts Payable department was manually processing over 90,000 AP invoices, 100,000 employee expense reports, and 12,000 smart claims per year. With this kind of load, they were understandably having difficulty managing the increased workload of manual data entry and complex validations. Physically entering the data into Oracle®Financials led to a large number of data inaccuracies and exceptions, creating a long cycle for purchase order to payment disbursement.

With support from Keste, a leading WebCenter business partner, Logitech was able to save many thousands of dollars a year and radically improve business operating efficiency.  How did they do it?  How much did they save?  There is only one way to find out... join us on Monday morning, September 23rd at 10:45 am in the Moscone West 2014 room to hear all the details!

To see the full list of sessions dedicated to WebCenter, check out the online guide at https://oracleus.activeevents.com/2013/connect/focusOnDoc.do?focusID=22574.

We hope to see you in San Francisco later this month!


Register now! EMEA Partner Community for Hardware at Oracle OpenWorld

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EMEA Partner Community for Hardware[CON11028]
Partner Success Stories & Program Updates

The key appointment at OOW for EMEA Hardware Partners

This interactive session, dedicated to EMEA partners interested in growing their Servers and Storage business, will open with Oracle EMEA Executives sharing their thoughts on Hardware latest news, announcements, and related EMEA partner programs -- and how to leverage them in the EMEA market.For more details check here.

Focus on the MySQL Connect Tutorials

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We recently looked at InnoDB, Real-World Experiences and Performance Tuning sessions at MySQL Connect. Let's now focus on the MySQL tutorials. You indeed have this year the opportunity to add a third day of tutorials to your MySQL Connect registration. They will be held on Monday September 23 at Moscone South. Whether you are getting started with MySQL or an experienced user, you will get the chance to acquire in-depth knowledge, directly from the source.

Tutorials and Schedule:

10:15 a.m.–12:30 p.m.

Getting Started with MySQL: Learn the Essentials
Ligaya Turmelle, Principal Technical Support Engineer, Oracle - Moscone South 200

“How do I…?”“What is…?”…: Whenever you start working with a new technology, you have a lot of questions. This tutorial is designed to answer many of the common questions and cover most of the highlights for starting out with MySQL and to help you get going. It covers the basics, including the background and features of MySQL, installing MySQL, “talking” to MySQL, MySQL’s architecture, storage engines, datatypes, and log files. In addition, it discusses security with MySQL, backups, and monitoring of the system.

How to Analyze and Tune SQL Queries for Better Performance?
Øystein Grøvlen, Senior Principal Software Engineer, Oracle - Moscone South 236

Performance of SQL queries often plays a big role in application performance. If some queries execute slowly, these queries or the database schema may need tuning to increase performance. This tutorial covers query processing, optimization methods, and how the MySQL optimizer chooses a specific plan to execute SQL. It demonstrates how to use tools such as EXPLAIN and Optimizer Trace to analyze query plans the MySQL optimizer produces. Based on the analysis, the tutorial shows how to take the next steps for performance tuning. It might mean forcing a particular index, changing the schema, or modifying configuration parameters.

1:15 p.m.–3:30 p.m.

Enhancing Productivity with MySQL 5.6 New Features
Arnaud Adant, Principal Technical Support Engineer, Oracle
- Moscone South 200

This tutorial focuses on a selection of MySQL 5.6 new features that have a dramatic impact on productivity and agility for developers and DBAs:

  •     NoSQL with the InnoDB memcached API
  •     InnoDB FULLTEXT indexes
  •     Major optimizer improvements
  •     Enhanced EXPLAIN and tracing
  •     Persistent statistics
  •     Transportable table spaces and partitions
  •     Table space management options
  •     InnoDB online schema changes
  •     Performance_schema in practice

Each subject is illustrated by sample code and bundled in a Web application demo.

MySQL 5.6 Replication Tips and Tricks
Luis Soares, Senior Software Engineer, Oracle - Moscone South 236

MySQL 5.6 is the best release ever of the world’s most popular open source database, with the most-significant enhancements to MySQL replication. This tutorial imparts in-depth knowledge directly from the engineers behind MySQL replication. You’ll learn how to get started with features such as GTIDs and autofailover or manual switch-over, multithreaded and crash-safe slaves, checksums, and DevOps utilities. Previous releases are also covered. This intense, high-energy session will extend your portfolio of tips and tricks for building highly scalable, available database services, with a deep dive into MySQL replication and tools.

4:00 p.m.–6:15 p.m.

Getting Started with MySQL Cluster
Bernd Ocklin, Director, MySQL Cluster Engineering, Oracle - Moscone South 200

This MySQL Cluster tutorial delivers an in-depth course on how to get started with MySQL Cluster. It guides you through all the steps needed to set up MySQL Cluster, either manually or in an automated manner, and provides an overview of its functionalities, with a focus on understanding how to size MySQL Cluster and its hardware resources. You will learn about typical gotchas and initial performance considerations. Finally, you will be guided through all design decisions, based on a real-world architecture.

MySQL 5.6 Performance Tuning and Best Practices
Dimitri Kravtchuk, Performance Architect, Oracle - Moscone South 236

This tutorial is a deep dive into MySQL performance. There’s been spectacular progress over the past few years, and it’s hard to imagine that just five years ago, MySQL did not scale up well. MySQL 5.6 now may be able to use your 32-core server nearly to full power, but there’s no silver bullet and really high performance is rare out of the box. You must think, analyze, and tune your hardware, system, and MySQL configuration; learn your workload problematics; and be aware of MySQL internals, limitations, and workarounds. This session shows how to make MySQL fly! You’ll hear about the latest achievements and best practices.


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2013.09 网上讲座

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This month’s customer sessions  are:

主题

描述

日期时间

报名

My Oracle Support 基础

本讲座的目标客户是那些想要学习My Oracle Support门户基本功能。此演示包括功能概述,仪表板定制,搜索内容和修补程序,使用My Oracle Support社区,利用主动式投资组合,设立热门话题警报,以及创建服务请求等。

9101400

报名

WebLogic Server 性能调优

本课程共一小时,听众可以是技术相关或者业务相关,关心WLS调优,意图了解整体系统性能概观的客户。本课程总结了于性能紧密相关的WLS参数,并简单介绍了相���调优策略。

9111400

报名

硬件支持最优实践

硬件支持的最佳实践包括Oracle Solaris和系统的主动式投资组合。它着重于如何通过实施积极的工具创建一个合格的硬件服务请求,如Oracle服务工具包,Oracle Sun系统的分析和自动服务请求。时间:30分钟

9171400

报名

数据库升级

数据库升级精华,通过25分钟的介绍和5分钟的QA环节,将引导您通过三个关键日期,两个有用的资源,和两个真实生活中的情景,获得你需要知道的成功完成数据库升级的经验。

9241400

报名

So nutzt man die "APEX Session State Protection"

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Sobald ein Blog-Posting, Artikel oder Buch sich dem Thema "Sicherheit" in APEX-Anwendungen widmet, findet sich recht schnell der Hinwies auf die APEX Session State Protection und dass man diese unbedingt nutzen sollte. Unser aktueller Community Tipp stellt die Session State Protection (SSP) vor und zeigt, wie man als Entwickler damit umgeht.

ArchBeat Link-o-Rama for September 5, 2013

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  1. Trade-Offs In The Cloud | Floyd Teter
    In examining the upside/downside of the public cloud Oracle ACE Director Floyd Teter concludes that, "In the end, it's up to each of us to evaluate the technology and make the best determination for each of our unique situations."
  2. Tech Article: Understanding Service Compensation
    Chapter 7 in the Industrial SOA article series will help you gain a deeper understanding of the implications of transactions and compensation within a service-oriented architecture.
  3. Recommended Oracle BPM 11g books
    One of the fine people behind the Oracle BPM blog shares a short list of must-read books for those working with Oracle Business Process Management Suite 11g.
  4. Basic WebLogic Deployment Plans for your ADF Application | Duncan Mills
    Duncan Mills shows you "how easy it is to create and use a deployment plan from within JDeveloper and to embed it into a deployment profile that can be used either from the IDE or via OJDeploy in your build system."
  5. Java EE 7 Essentials Book by Arun Gupta | Tori Wieldt
    Tori Weildt provides a peek between the covers of Java Evangelist Arun Gupta's new book, Java EE 7 Essentials, now available from O'Reilly Press.
  6. How Important Is Metadata To An Information Management Strategy? | Ian Thomas
    Architect Ian Thomas delves into aspects of information management strategy, starting with metadata, and working his way to Oracle Metadata Services (MDS), Oracle Enterprise Repository, racle Data Integrator (ODI), and more.
  7. Youtube Video: Design - Advanced Task Flow Concepts, Good Design Practices | Frank Nimphius
    In this new episode of TV ADF Architecture TV Frank Nimphius discusses sizing strategies for task flows.
  8. Finding Value in Big Data | The Economist
    This 11-page PDF, a summary of an Economist discussion on Big Data sponsored by Oracle, offers a high-level business perspective on Big Data. But it's broken down into short sections that offer insight into the Big Data strategies at several companies, as well as a look at how Big Data is reshaping IT. That's the kind of information Architects may find interesting.
  9. Optimizing content cache performance in WebCenter Portal | Yannick Ongena
    WebCenter Portal can increase content delivery performance by leveraging Coherence cache for content integration. Solution architect Yannick Ongena's post explains the different parameters for the cache and how they work together with WebCenter Content to deliver an optimized content cache.

Thought for the Day

"I can't understand why people are frightened of new ideas. I'm frightened of the old ones."

John Cage, American composer
(September 5, 1912 – August 12, 1992)

Source: brainyquote.com

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