Approaching Digital Transformation the Right Way: Business Process Automation in the Cloud by Mala Ramakrishnan

At today’s speed of business, the need to bridge the gap between new ideas and their execution is increasing. The cloud has provided bridges for apps and data. And now, as Oracle’s Mala Ramakrishnan tells IDN, the cloud is delivering the latest bridge – a new business process automation platform to let companies cope with frequent, even ad hoc, changes – and drive faster innovation

Businesses today are operating in a world of disrupt or be disrupted.

Today, businesses face many challenges arising from digital transformation. Often, the push to tackle these challenges – and the opportunities they present – puts a heavy load on IT staff and budgets.

Omnipresent smart devices have transformed the world. The customer is king. Users have come to expect immediate responsiveness and a superior customer experience, and every human interaction is expected to be mobile-enabled.

Everyone has an email address and a social profile, and the average person entering the workforce is very tech savvy. Business users rely heavily on spreadsheets, documents, and email to perform a significant amount of work, a lot of which are very repetitive processes that lack visibility and audit trails.

On top of all this, the cloud has lowered the barrier to entry for adopting new technologies that can accelerate how companies keep up with this rapid pace of change.

With these new dynamics, the nature of business process applications has become more fluid. Business applications are more ad hoc, frequently changing, and involve a lot more customization by IT. Digital disruption has brought about small-scale frequent change process applications that add to the IT backlog. It overwhelms IT, taking them away from their core tasks and frustrates the business user who would like to see immediate results, but is dependent on the backlog.

Traditionally, IT has been heavily optimized to develop and manage long-running durable applications with evolutionary change. Read the complete article here.

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